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COVID-19 POLICY

 In light of COVID-19, we would like to assure our customers of the continuity of our services.

As a key link in the delivery of the technology that underpins the operational continuity of many of the UK’s vital frontline services, our resilient systems and robust continuity procedures are designed enable us to continue to operate as usual.

In line with government regulations, all M2M departments that can work remotely are doing so, however, our service delivery remains unaffected. Our business hours remain the same (8:30 -17:30) and our warehouse is up and running.

We understand this pandemic creates unique challenges for both individuals and businesses. We would like to assure our customers that the M2M team is resourced and committed to helping our customers successfully meet – and beat – those challenges.

Firstly, we promise our customers that we will continue to provide them with the best possible prices, service and aftercare during this time.

Secondly, our portfolio and expertise can help you and your customers mitigate the impacts of COVID-19. The wholescale adoption of remote and agile working at scale has, for many businesses, challenged existing systems. From optimising remote working technologies to key worker workplace upgrades to meet unprecedented workloads, through to server builds and upgrades, our expert team is on hand to help you keep working efficiently.

All of us at M2M would like to wish our customers best during this strange time. If we can help in any other ways during this difficult time, please don’t hesitate to contact us. Our standard phone number 0208 676 6067 will be diverted and all staff working remotely will be accessible via their direct phone numbers, mobile phones, emails, Skype & other usual means of communication.

We will continue to give you updates as and when relevant. In the meantime, stay safe and take comfort in the knowledge that we are all in this together.

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M2M Direct
Hanover Place
8 Ravensbourne Road
Bromley, Kent BR1 1HP

sales@m2m-direct.co.uk

0208 676 6067

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