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RMA Request Form

M2M Limited
Hanover Place, 8 Ravensbourne Road,
Bromley, Kent BR1 1HP

Returns Email:  rma@m2m-direct.co.uk
Tel No.: 0208 676 6067            Direct Dial: 0208 315 4016      Fax No.: 0208 676 8111

Please complete the form below:

Customer Details

  • Customers are advised that M2M product codes must be used when requesting RMAs to avoid unnecessary delay. Please see notes below.

Product 1


Product 2


Product 3


Product 4


Product 5


Terms & Conditions

  • Description of "Reason For Return" must be PRECISE. If goods received against replacements are found not to be faulty, a 20% handling charge will be levied.
  • Memory modules with other than manufacturer lables will not be accepted.
  • Please ensure that all items are suitably packaged and label all parcels clearly with the RMA number.
  • All returned products will be replaced or upgraded when possible. If not possible, a credit note will be raised at the current market price (unless the purchase price was lower).
  • All discrepancies with your order (short shipment, sales error, etc.) must be reported within 2 working days.
  • If you do not comply with our conditions, we reserve the right to return the goods to you at your cost.


At M2M we take your privacy seriously. Your personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679. Click on the link to view our Privacy Policy.

M2M Direct
Hanover Place
8 Ravensbourne Road
Bromley, Kent BR1 1HP


0208 676 6067

Privacy Policy